Privacy Policy

Jump N Joy Party Rentals collects, uses, stores, and protects personal information through its website, booking process, and customer communications.

Effective Date: April 6, 2026

1. What information we collect
   Depending on how you interact with Jump N Joy, we may collect personal information such as your name, phone number, email address, event address, billing information, requested rental items, event date, delivery details, and messages you send through the website, email, text, phone, or social media.

We may also collect technical website information such as device type, browser type, IP address, pages visited, referring source, and general analytics or cookie data used to understand website traffic and improve website performance.

1. Why we collect personal information
   We collect personal information only for reasonable business purposes related to operating Jump N Joy Party Rentals. These purposes may include responding to inquiries, confirming availability, processing bookings, arranging delivery and pickup, handling payments, communicating about weather or safety issues, maintaining business records, and improving website performance and customer experience.
2. Consent
   By submitting an inquiry form, requesting a quote, booking equipment, making a payment, or otherwise communicating with Jump N Joy, you consent to the collection, use, and disclosure of your personal information for the purposes described in this policy, except where the law allows or requires otherwise.

If you do not want certain information collected or used, you may choose not to provide it. However, some information is necessary in order for Jump N Joy to process bookings, schedule services, or communicate with you properly.

1. How we use and share information
   Jump N Joy does not sell customer personal information. We may share information only where reasonably necessary to operate the business, such as with payment processors, website service providers, hosting or booking tools, accountants, insurers, legal advisors, or government authorities where disclosure is required by law.

We may also share information with contractors or team members who need it to complete delivery, setup, pickup, customer service, or administrative work, but only to the extent required for those duties.

1. Payments
   Payments made online or electronically may be handled by third-party payment providers. Jump N Joy does not represent that it stores full payment card details on its own systems unless specifically stated otherwise. Payment information is generally processed through the payment platform selected for the website or point-of-sale workflow.
2. Cookies and analytics
   The Jump N Joy website may use cookies, pixels, analytics tools, or similar technologies to understand website traffic, improve performance, remember user preferences, measure campaign activity, and support future marketing efforts.

You can usually control cookies through your browser settings. Disabling certain cookies may affect how the website functions.

1. Data retention
   Jump N Joy keeps personal information only for as long as reasonably necessary for the purposes for which it was collected, including booking administration, customer service, accounting, insurance, dispute resolution, legal compliance, and recordkeeping obligations. Information that is no longer required will be deleted, anonymized, or securely destroyed when appropriate.
2. Safeguards
   Jump N Joy uses reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information in its control. These measures may include password-protected systems, limited access, secure payment tools, locked devices or records, and restricting access to staff or service providers who need the information to perform their duties.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure, and Jump N Joy cannot promise absolute security.

1. Children’s information
   Jump N Joy provides party rental services for family events, but its bookings are made by adults. Parents, guardians, schools, churches, and event organizers are responsible for providing booking and supervision information on behalf of minors. Jump N Joy does not knowingly request personal information directly from children for independent commercial use.
2. Access and correction requests
   You may request access to personal information that Jump N Joy holds about you, or request correction of inaccurate information, subject to applicable legal limits and verification of identity. Requests should be made using the contact information published by Jump N Joy on its website.
3. Third-party links and platforms
   The website or social media pages may contain links to third-party platforms or tools. Those platforms have their own privacy practices, and Jump N Joy is not responsible for the privacy practices of third-party websites, booking software, social media platforms, or payment providers.
4. Changes to this policy
   Jump N Joy may update this Privacy Policy from time to time to reflect changes in operations, website features, legal requirements, or service providers. The current version should be posted on the website with the latest effective date.
5. Contact
   For privacy questions, access requests, or concerns about how personal information is handled, customers should contact Jump N Joy using the contact information listed on the website.